Privacy Policy

Last Updated: October 26, 2023

Welcome to Big Lots Shop (“we,” “our,” or “us”). We are your trusted partner in crafting a home that tells your unique story. We understand that creating your dream space should be an experience filled with inspiration and ease, not worry. This commitment extends to how we handle your personal information. Your privacy is of paramount importance to us, and this Privacy Policy outlines how we collect, use, protect, and share information when you visit our website buyhomedecoronline.com.

This policy is designed to be transparent and compliant with applicable privacy laws and regulations, including those relevant to our global community of savvy homemakers and style-loving families. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

To provide you with a seamless and secure shopping experience for our curated collections—from Area Rugs and Bedding Sets to Bedroom Furniture and Bath Towels—we collect information that you provide directly and through automated technologies.

• Personal Information You Provide: This includes your name, billing and shipping addresses, email address, phone number, and payment information (such as credit card details processed securely via our payment gateways or PayPal). This information is collected when you create an account, place an order, contact customer support, or sign up for our communications.
• Transaction Information: Details about the products you purchase, order history, and return requests.
• Automatically Collected Information: When you browse our Site, we automatically collect certain data through cookies and similar tracking technologies. This may include your IP address, browser type, device information, pages viewed, time spent on pages, and referring website addresses. This helps us understand how you interact with our collections, like our Coffee Tables & End Tables or Curtains & Drapes, to improve your experience.

2. How We Use Your Information

We use your information solely to enhance your journey toward a beautiful home, with a focus on security, convenience, and personalized service.

• To Process Transactions: To fulfill your orders, process payments, arrange shipping, and provide you with invoices and order confirmations. Our secure system is built on a foundation of trust for every purchase, whether it’s a single Bath Rug or an entire Bedroom Furniture suite.
• To Communicate with You: To send you transactional emails (order confirmations, shipping updates), respond to your inquiries via [email protected], and send you marketing communications (if you have opted in) about new products, like Candles & Scents or Blankets & Throws, that might inspire your home’s story.
• To Improve Our Site & Services: To analyze trends, administer the site, track user movements, and gather demographic information to improve our website layout, product offerings, and overall shopping experience.
• For Security & Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent transactions, and ensure the safety of your personal and payment information.

3. Sharing and Disclosure of Information

We value your trust and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing (e.g., credit card processors, PayPal), order fulfillment, shipping (e.g., postal carriers), email delivery, and data analysis. These partners are contractually obligated to protect your data and use it only for the services we request.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests (e.g., court orders, subpoenas).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership.

4. Data Storage and Security

Your security is the cornerstone of our relationship. We treat the protection of your personal and payment information with the utmost seriousness.

• Global Operations: As we serve customers globally (excluding certain remote areas), your information may be processed and stored in facilities located in the United States or other countries where our service providers operate.
• Absolute Protection Guaranteed: We implement robust administrative, technical, and physical security measures designed to protect your data. We utilize industry-standard SSL (Secure Socket Layer) encryption on our Site, especially during the transmission of sensitive payment information.
• Your Data is Private: For your safety, we do not store your full payment card details on our servers. Sensitive financial information is handled directly by our secure, PCI-DSS compliant payment gateways.
• While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We continuously review and enhance our security practices to safeguard your information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We are committed to facilitating the exercise of these rights.

• Access and Correction: You can access and update your account information (name, address, contact details) by logging into your account on our Site.
• Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt-out, you will still receive transactional messages related to your orders.
• Cookies: You can control the use of cookies at the individual browser level. Most web browsers are set to accept cookies by default, but you can usually modify your settings to decline cookies. Please note, disabling cookies may affect your user experience on our Site.
• Data Deletion and Other Requests: To request access to, correction, or deletion of your personal data, or to exercise any other privacy right you may have, please contact us using the details in the “Contact Us” section below. We will respond to your request in accordance with applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to provide a cohesive and personalized browsing experience as you explore our collections of Bedding, Chairs & Recliners, and Dining Chairs.

• What are Cookies? Cookies are small data files placed on your device that help us remember your preferences, understand how you use our site, and serve relevant content.
• How We Use Them: We use cookies for essential functions (like keeping items in your shopping cart), for analytics (to understand site traffic and usage patterns), and for advertising (to show you relevant products on other sites).
• Third-Party Cookies: Our partners, such as analytics and advertising services, may also place cookies on your device. Their use of information is governed by their own privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

© 2023 Big Lots Shop. All rights reserved. | Dream It. Style It. Live It.
Your partner in creating a home that tells your story.