Delivery

Seamless Delivery to Your Sanctuary

At Big Lots Shop, we believe that creating your perfect home shouldn’t be complicated—and that includes receiving your carefully chosen items. Just as we curate our Area Rugs, Bedding Sets, and Furniture to work in harmony, we’ve designed our delivery process to be straightforward, reliable, and tailored to your needs. Whether you’re refreshing a single room with new Curtains & Drapes or coordinating an entire space from Bedroom Benches to Dining Chairs, we ensure your treasures arrive safely and efficiently.

Shipping Options & Timelines

We offer two clear shipping methods to balance speed, cost, and convenience. All orders are processed and prepared with care within 1-2 business days before dispatch.

Note: We ship worldwide! However, delivery to some remote areas in Asia and other locations may be limited. You’ll be notified during checkout if any restrictions apply to your address.

From Our Warehouse to Your Home

The Journey of Your Order

1. Order Confirmation: Once you complete your purchase, you’ll receive an email confirmation with your order details.
2. Processing (1-2 days): Our team carefully picks, packs, and prepares your plush Bath Towels, elegant Coffee Tables, or cozy Comforters for their journey.
3. Dispatch Notification: When your order leaves our warehouse in Tucson, we’ll send you a shipping confirmation with tracking information.
4. In Transit: Your chosen carrier (DHL, FedEx, or EMS) transports your package. Use your tracking number to follow its progress.
5. Delivery: Your items arrive at your doorstep, ready to transform your space into a sanctuary of comfort and style.

Tips for a Smooth Delivery

• Ensure your shipping address is accurate and complete.
• For larger items like Chairs & Recliners or Bedroom Furniture, consider having someone available to help receive the package.
• Inspect your delivery upon arrival. We partner with reliable carriers, but if you notice any visible damage to the packaging, please note it when signing.

Easy Returns & Exchanges

We stand behind the quality of every product, from our soft Bath Rugs to our sturdy Dining Chairs. If an item doesn’t meet your expectations, you can initiate a return within 15 days of receiving your order.

Please visit our Returns & Exchanges page for detailed instructions on how to start the process. Our customer support team is here to help ensure you’re completely satisfied with your Big Lots Shop experience.